Student Email

IT Support

*CUNY Login credentials required.
Facebook Twitter Youtube Instagram Linkedin

Student Email and Microsoft 365 Apps

This spring, Lehman College completed the transition of all active students email accounts to a new CUNY student email system in Microsoft 365—the same secure email system used by Lehman faculty and staff. 

This account is now your official Lehman and CUNY email. You are expected to use this mailbox immediately. Messages about registration, financial aid, and academic deadlines are sent here, and failure to check this account may result in missed or delayed information.

Your previous lc.cuny.edu email will be turned off at the end of the Spring 2026 semester.


🎥 Hear It From Fellow Students

What changed with student email? What’s MFA? What’s it like to actually use the new system?  

Student Email Transition – What You Need to Know Tile

Student Email Transition – What You Need to Know

📲 A quick overview of what changed and what students should know

Why Microsoft MFA Matters Card

Why Microsoft MFA Matters

🔐 A student explains Multi-Factor Authentication and why it helps keep your account secure.

My Experience as an Early User Tile

My Experience as an Early User

💬 What it’s really like to use the new Microsoft 365 email and apps.

You access your new email using your CUNY Login Account (firstname.lastname##@login.cuny.edu) via Microsoft Outlook or Microsoft 365 Apps.

👉 Use the same username and password you already use for CUNYfirst, Navigate, Brightspace, and others listed on the Login page which is accessed from Lehman homepage.

✅ There is no new username or password to remember. 

  • You have one mailbox, but it can have multiple email addresses associated with it.

  • You log in using your CUNY Login Account (firstname.lastname##@login.cuny.edu), which is also one of your email addresses. This single mailbox receives all messages sent to any of the student’s college-branded email addresses.

  • Your Lehman College branded email address is firstname.lastname##@stu-mail.lehman.cuny.edu. Lehman uses this address to contact you, and the one you should share with others.

  • If you have a student email address from another CUNY college, that address continues to work and delivers messages to the same inbox as your Lehman student email.

  • You have one place to check email

If you have not completed the Microsoft MFA set up, you will be forced to do so when trying to access your new mailbox or any of the Microsoft Apps (Outlook, Teams, OneDrive, Word, Excel, etc.)

If you have not already done so, set up Microsoft Multi-Factor Authentication (MFA) by following the steps described here. 

 

Important to Know

  • When signing in to your new email or Microsoft 365 apps, follow the Microsoft MFA prompts.

  • When signing in to CUNYfirst, Brightspace, Navigate, or other CUNY systems, continue using the same MFA process you already use today. For more information on these two types of MFA processes, see MFA for CUNY Login and Microsoft Office 365.

  • Some students who are also CUNY employees may have already completed Microsoft MFA. If so, no additional action will be required. Your employee email address is one of the email addresses associated with the single mailbox.

  • Most users will only see Microsoft MFA prompts when signing in from a new device or browser.  
  • Until the end of the Spring 2026 semester, messages sent to older student email addresses (firstname.lastname@lc.cuny.edu) will still reach students in the new mailbox (firstname.lastname##@stu-mail.lehman.cuny.edu). 

  • If you have logged into your “firstname.lastname@lc.cuny.edu” email account within the past 9 months, your mailbox content will be automatically migrated to your new account. In sum, the content from students' previous college-based email account (firstname.lastname@lc.cuny.edu) will be copied to the new CUNY email account (firstname.lastname##login.cuny.edu). Mailbox content for the Spring 2026 semester will be copied first for all students. We will then proceed with previous content. 

old mail to new mail icon
Note: This process will go on until the entire content of the old mailbox is copied to the new mailbox

  • Until the end of the Spring 2026 semester, your previous mailbox (firstname.lastname@lc.cuny.edu) is available to you and you should continue to use it until the mailbox is copied. 

The following information will be copied to the new MS 365 Mailbox Account: 
  • Emails: All email content, including folder structure and attachments.

  • Calendars: Events, attendees, and recurrence patterns. 

  • Contacts: User contact information.
  • Email Rules: Mail redirects, blocking rules, and other mailbox rules. 

  • Auto-reply Settings: Out-of-office replies and other automatic response configurations. 

  • Time Zones: Preserves the correct time zone settings for the mailbox. 

What is Not Copied (Limitations):

  • Encrypted Emails: Cannot be detected and are migrated unreadable. 

  • Folder Permissions: Permissions for folders are not preserved during the migration. 

  • Reference Attachments: Links to documents on OneDrive (like OneDrive for Business) are not preserved.

  • Scheduled Emails: Future-scheduled emails are copied as drafts, not with their scheduled send time. 

Your OneDrive files from your previous Microsoft 365 account
(firstname.lastname@lc.cuny.edu) were not migrated to your new account.

You can still access those files and move them to your new OneDrive, but this access is temporary.

✅ You must move any files you want to keep to your new OneDrive account.
⏰ You have until the end of the Spring 2026 semester to do this.

After that time, files stored in the old account will no longer be available.

 

Use LehmanQ for live IT support


LehmanQ is the single point of contact for real-time assistance, including:

  • In-person support (Carman Hall, Room 108)
  • Phone support
  • Zoom support

LehmanQ is required for issues that involve identity verification, such as:

  • Password resets
  • Account access
  • Multi-Factor Authentication (MFA) setups or resets

LehmanQ allows IT to verify identity appropriately, manage high request volumes fairly, and connect users to the right type of support efficiently.

Access LehmanQ here or from the IT Service Desk page.


Where can you find more information?

For full details, FAQs, and updates, visit 👉 Student Email Transition

Note: You will need to sign in using your CUNY Login credentials

Thank you for your attention and cooperation as we improve student email services at Lehman College.

IT Support
*CUNY Login credentials required.
Facebook Twitter Youtube Instagram Linkedin