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    Professional Development

    Travel & Tourism
    This 60-hour comprehensive professional program, including basic hands-on training on the SABRE® computer reservation program, provides the specialized skills and technical knowledge required for a successful career in the travel and tourism industry. This exciting and ever-changing profession offers a number of career opportunities. Certificate program
    application is not required.

    Topics include:
    * Air Transportation, Railroads, Cruises and Hotels
    * World Geography
    * Reservations
    * Preparing and Pricing a Tour
    * Small Retail Agencies vs. the Corporate World
    * Employment in Hospitality and Tourism
    * Travel Agency Management
    * Administrative Assistants
    * Selling the Product

    Click for Course Schedule

    To register online, go to the Online Registration area.

    For Free Career Seminars & Open House schedule please click HERE


    Empowerment Skills for Leaders Credentialing Program
    This professional development training program is designed for agency supervisors, directors, and managers interested in using empowerment-based leadership in their organizations. The program provides an experiential and collaborative setting for leaders to share and learn from eachother based on the family development principles that are the basis of the Family Development Training and Credentialing Program (FDC). The approach emphasizes the strengths and resources of families to empower them for long-lasting change.

    The program consists of 33 hours of interactive classroom study and additional 3 hours for Leadership portfolio review. There is no exam; credentials are issued by Cornell University, developer of the curriculum, after approval of the final portfolio.

    This 12-week program will be held Fridays, Oct. 24, 2008-Jan. 30, 2009 (the final class on Feb. 27, 2009), 9:00 a.m.-12:00 p.m. Tuition is $375. The credentialing fee is $200. For additional information and permission to register, please call Phyllis Rafti, Program Coordinator, at (718) 960-8512.


    Family Development Training and Credentialing Program
    Frontline workers in public and private health, education and human services agencies are being offered training to reorient the way they work with families. This approach emphasizes the strengths and resources of families to empower them for long-lasting change. New York State agencies and Cornell University developed the Family Development Training and Credentialing Program (FDC).

    The 90-hour interactive course and portfolio development components are for home visitors, caseworkers, therapy aides, community health workers, teacher aides and other human services workers. The Family Development Credential is awarded upon successful completion of the training course, portfolio and an examination.

    This 15-week program will be held on Fridays, Oct. 24, 2008-Feb. 20, 2009, 10:00 a.m.-6:00 p.m. Tuition is $775; the fee for the credentialing exam is $250. For additional information and permission to register, please call Phyllis Rafti, Program Coordinator, at (718) 960-8512.

    To register online, go to the Online Registration area.


    Administrative/Executive Assistant
    In today’s competitive job market individuals need not only excellent computer skills, but also the ability to write and speak well and to present a professional, polished appearance. The Administrative Assistant Certificate offers participants the opportunity to acquire these skills

    Required Courses:
    * EDP 07 Introduction to Microcomputing
    * CBS 78 Microsoft Word
    * CFM 47 Microsoft Excel 2007
    * CBS 26 Business Writing Essentials
    * CBS 27 Speaking with Confidence
    * CAR 01 Career Development and Your Professional Image

    Recommended Courses:
    * CFM 48 Advanced Microsoft Excel 2007
    * EDP 19 Microsoft PowerPoint
    * BCS 14 Vocabulary Enrichment

    Certificate requirements:
    Student must complete the six required courses
    with a grade of “C” or better with 80 percent
    attendance in each course.

    Admission requirements:
    High school diploma or GED.

    Click for Course Schedule

    To register online, go to the Online Registration area.

    For Free Career Seminars & Open House schedule please click HERE


    Retail Salesperson
    Retail sales is predicted to be an occupation with one of the largest growths in the 2006- 2016 decade according to the U.S. Department of Labor Statistics. This program offers the solid background necessary to become a successful sales professional in either full-time or part-time employment in a variety of sales environments. Students may register for individual courses or complete the certificate program.

    Required Courses:
    * SAL 01 Land a Great Entry-Level Sales Job
    * SAL 02 First Year Sales Success
    * SAL 03 Enhancing Your Service Selling Skills (offered spring 2009)
    * SAL 04 Sales Success Plus (offered spring 2009 )

    Click for Course Schedule

    To register online, go to the Online Registration area.

    For Free Career Seminars & Open House schedule please click HERE